Horde webmail error message: Sent message cannot be saved Print

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If you see this message while sending emails in Horde:

The folder "Sent" was not created. This is what the server said: Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.)

Follow these steps to fix it:

  1. In Horde, go to the Options menu at the top.

  2. Select Personal Information.

  3. Scroll down to find the Save sent mail? option.

  • If you want Horde to save copies of sent emails, tick the box.

  • Then, select Sent from the Sent mail folder: dropdown.

Click Save Options. Horde will now save sent messages in the correct folder.

Optional:

  • To save server space, you can untick the “Save sent mail?” box instead and click Save Options. Horde will not store copies of sent emails in that case.

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